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Steven Whitaker - Spidertracks

Steven Whitaker - Spidertracks

PRODUCT MANAGEMENT: Customer-Centric Product Development: Keeping Customers Front of Mind

Learn about customer-centric product development and why product management is so crucial for all businesses. In this session, we’ll explore the ‘voice of the customer’ and how you can take the first steps to developing a customer-centric approach.

About the presenter

Steven Whitaker is a business leader with experience across a diverse range of markets, product types and organisational functions, specialising in product innovation to match customer needs with tech solutions. He’s held a range of roles across product management, R&D, operations, customer experience and sales, both in NZ and internationally.